What’s new at Zelun
The latest improvements, without any company’s private data.
Duplicate payments refund themselves
A client who taps Pay twice, or whose phone retries on a weak signal, can no longer pay the same deposit, gift or renewal twice, and one payment only backs one booking. If a payment nobody used is still left, Zelun returns it on its own a few hours later, in full and with Zelun's platform fee included, or releases the hold. You see it on the location's page under Automatic refunds, with the reason and the amount. It comes with every plan.
Clearer support conversations
Support conversations now confirm receipt immediately, can point you to relevant help articles, and show a measured recent reply-time range when enough conversations exist to calculate one.